Privacy Policy

Privacy Policy

Punky Pins, the trading name of Compilation Ltd. (registered company number 06764906) is committed to respecting and safeguarding all customer and web visitor data collected when browsing or making purchases through our website, punkypins.co.uk

Please read this Privacy Policy carefully to understand how we collect, use and protect your personal data. We will only use your data in accordance with this policy and applicable data protection laws.

In compliance with the Data Protection Act 1998 (the “Act”), the data controller is Compilation Ltd. of 3f Brighouse Business Village, Brighouse Road, Middlesbrough, TS2 1RT, UK. Our Director, Claire Whaite is the nominated representative, for the purposes of the Act, who can be contacted at info@punkypins.co.uk.

  1. What personal information do we collect?

When browsing, creating an account or making a purchase, we may collect and process the following personal data:

Name, postal address, email address, telephone number, payment details, internet protocol (IP) address, browser, time-zone, operating system and platform (e.g. Apple iOS, Android, Windows, etc).

  1. How we use your personal information

We may use this information for the following purposes:

  • Complete an order, which means processing payment, which is always done through a secure, third-party payment system, provided by Shopify Inc., and post/ship the order to your address.
  • Process a return or refund, as per our Refunds Policy.
  • With your consent, we may also email you about products, special offers and send you other cool, quirky and interesting content that you might find interesting. Don’t worry, we hate spam too, so we promise never to share, disclose, sell, rent, or otherwise provide your personal information and data to other companies, and you can always opt-out of our email marketing.

  1. How we store and secure your data

Punky Pins makes every reasonable effort to ensure your data is secure on our systems, servers and computers.

We make every reasonable effort to ensure your personal data is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. When purchasing or sending a message through the website (www.punkypins.co.uk), your personal information is transmitted through an e-commerce platform created by Shopify, Inc. Everything that is transmitted through this website is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption lock.  

Shopify, Inc. uses sophisticated data encryption and security measures to protect your data, ensuring compliance with national and international data storage and security processes.

Payment security is all done secure third-parties. Customers can pay directly through the website, which means the payment is processed by a payment provider allocated by Shopify, Inc. Your payment details are encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction, and we do not have direct access to that information. After payment is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint venture of leading payment and card processing brands, including Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Shopify Inc. is certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by a third-party qualified security assessor.

Customers can also pay using PayPal, which is when we send a PayPal invoice to an email address you provide. PayPal also has an extensive security policy and works to maintain high security standards for customers: https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security

  1. Why might we have to disclose information

Although we would not want to share your details with anyone, there may be times when this is necessary, for the safety of customers, staff, directors or other affected parties. Personal Information may be shared with third parties, including the Police, to prevent, investigate, or take action concerning illegal activities, suspected fraud, or potential threats to the physical safety of any person.

It may also be necessary to share information if we suspect a violation of our Terms of Service or any other agreement related to Punky Pins has occurred, or the law compels us to disclose information in a situation whereby we are legally obligated.

Personal Information may also be shared with a company that acquires Punky Pins, whether through merger, acquisition, bankruptcy, dissolution, or anything that changes the legal status of the company. If any of those things were to happen, we would notify customers on our website, through email and on social media.

  1. Why do we share information with third-parties?

Although we rarely need to disclose information, we do have to share your personal details with third-parties to deliver a consistently great service. Most of the time, this means we share it with Shopify, Inc. because they provide the platform that enables us to run this website (www.punkypins.co.uk).

Shopify Inc. is responsible for all onward transfers of personal information to third parties in accordance with the EU-U.S. Privacy Shield Principles, the U.S.-Swiss Safe Harbor Framework, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). To clarify, this includes when they transmit personal information and data to Punky Pins so that you know your data is being stored and sent in accordance with the same laws that govern the sharing of data across borders, to ensure your information is secure.

In other circumstances, we share information with third-party providers, such as marketing companies, but we only collect and share enough information to ensure they can provide a service to us that directly benefits our customers.

If you leave this website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on this website, they may direct you away from Punky Pins. We are not responsible for the privacy practices of other websites and encourage you to read their Privacy policies.

  1. Why we use cookies and other tracking software

Cookies and other pieces of tracking software send a small amount of data to your browser or device. Each browser and device is assigned a different cookie, which is something Shopify and other platforms always do for online shop owners.

These cookies record information, including but not limited to, data that recognises when you are a new customer, when an individual customer comes back, what pages and products you viewed, and if you put anything in your basket. As per our Terms of Service, using this website (www.punkypins.co.uk) implies consent, unless either party breaks those terms. Although, we do understand if you want to opt-out of any cookie. We have provided more information about this further down the page.

  1. How do I give or revoke my consent to share personal information?

Consent to share information, according to this Privacy Statement and our website’s Terms of Service, is given when visiting or browsing this website, when you give us your email address for the Newsletter, or when you purchase something from Punky Pins. At that point, we collect enough information to provide the relevant service or complete an order you have made as a customer.

You can always opt-out of receiving anything from us in the future. You may always change your mind, so that we can not contact you, collect, use or disclose your information, once you withdraw this consent. Simply contact us at:

Punky Pins, 3f Brighouse Business Village, Brighouse Road, Middlesbrough, TS2 1RT, UK. Our Founder & Director, Claire Whaite can be contacted by email at info@punkypins.co.uk. (So we can remove your details from our system efficiently, please write the subject of the email: Opt-out customer data).

  1. What if this Privacy Policy changes?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

  1. How can we contact you about this Privacy Policy or other legal issues?

You can always access, correct, change, amend or delete any personal information we can access. Contact us at any time if you want more information, and we will do our best to answer your questions or concerns:


Punky Pins, 3F Brighouse Business Village, Brighouse Road, Middlesbrough, TS2 1RT, UK. Our Founder & Director, Claire Whaite can be contacted by email at info@punkypins.co.uk.

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